Effective Date: [31-07-2024]
1. Introduction
Welcome to Lada.ma. Your privacy is important to us. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, lada.ma, and when you use our services related to learning e-commerce, digital marketing, and advertising using Facebook Ads.
2. Information We Collect
a. Information You Provide to Us:
- Account Information: When you create an account, we may collect personal information such as your name, email address, and password.
- Payment Information: If you make a purchase, we collect payment information, including your credit card number, billing address, and other financial information.
- Communications: When you contact us directly, we may receive additional information about you such as your name, email address, phone number, and the contents of the message or attachments you may send us.
b. Information We Collect Automatically:
- Usage Information: We collect information about your interactions with our website, such as the pages you visit, the links you click, and other actions you take.
- Device Information: We collect information about the device you use to access our website, including the hardware model, operating system and version, unique device identifiers, and network information.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your activity on our site.
c. Information from Third Parties:
- Social Media: If you link your social media accounts (such as Facebook) to our services, we may receive information from those accounts.
- Partners: We may receive information about you from our business partners, such as advertising partners.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services;
- Process transactions and send you related information, including purchase confirmations and invoices;
- Send you technical notices, updates, security alerts, and support and administrative messages;
- Respond to your comments, questions, and requests and provide customer service;
- Communicate with you about products, services, offers, promotions, and events offered by Lada.ma and others;
- Monitor and analyze trends, usage, and activities in connection with our services;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Lada.ma and others;
- Personalize and improve the services and provide advertisements, content, or features that match user profiles or interests.
4. Sharing of Information
We may share your information as follows:
- With Your Consent: We may share your information with your consent or at your direction.
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information to comply with applicable law, regulation, legal process, or governmental request; to enforce our terms of service; to protect the security or integrity of our services; and to protect the rights, property, or safety of Lada.ma, our users, or others.
5. Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and in accordance with our legal obligations and legitimate business interests.
7. Your Choices
- Account Information: You may update, correct, or delete information about you at any time by logging into your account or contacting us.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.
- Promotional Communications: You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the effective date at the top of the policy and, in some cases, we may provide you with additional notice.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Lada.ma
[contact@lada.ma]
[+212 661-749485]
[fes,mekness]
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