Effective Date: [31-07-2024]

Thank you for shopping with Lada.ma. We appreciate your business and strive to provide the best learning experience in e-commerce, digital marketing, and advertising using Facebook Ads. If you are not entirely satisfied with your purchase, we are here to help.

1. Refund Eligibility

To be eligible for a full refund, you must request the refund within 3 days of your purchase date.

2. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email us at [contact@lada.ma] with your order details, including your order number, the date of purchase, and the reason for the refund request.
2. Confirmation: Once we receive your refund request, we will review your request and notify you of the approval or rejection of your refund.

3. Refund Process

If your refund request is approved, we will process your refund within 5-7 business days. The refund will be applied to your original method of payment. Please note that your financial institution may take additional time to process the refund to your account.

4. Exceptions

Please note that refunds are not available for:

• Products or services that have been used or accessed beyond the trial period (72 hours).
• Any fees related to payment processing.

5. Contact Us

If you have any questions or need further assistance with our refund policy, please contact us at:

Lada.ma
[contact@lada.ma]
[+212 661-749485]
[fes,mekness]